Smart Grid Consumer Privacy Seal

Smart Grid Consumer Privacy Seal

The Need for a Consumer Privacy Seal

  • Third party access to consumer energy data enables a wide range of benefits, but also raises legitimate concerns
  • Responsible companies that provide exciting new products and services such as home security, smart appliances, remote home management will generate positive consumer interest and help advance consumer engagement with energy management, demand response and smart meters.
  • It is essential that a flexible framework exists that ensures consumer privacy protections are in place and that responsible businesses can responsibly access the data needed to serve consumers.
  • Risk to utilities, consumers if inadequate process for obtaining consumer permission
  • Risk to consumer engagement and innovation if consent process is burdensome and ineffective
  • Utilities must be confident that third parties that access consumer energy data directly from utilities or via smart meters do so with the permission of consumers and in accord with responsible privacy standards.
    • Regulatory requirements and vendor due diligence will play a lead role, but are unlikely to suffice to provide oversight for the wide range of services that consumers will be seeking to enable.
  • A third party privacy seal program can play an essential role in this ecosystem by vetting the privacy standards of third parties and by providing assurance to utilities, regulators and consumers that companies are in compliance with responsible standards. A third party seal can also provide consumers with an avenue for complaint handling and resolution and provide regulators with a supplement to their efforts to ensure  consumers are protected.

 
 What is the FPF Smart Grid Seal?

  • Privacy seal based on best practices
  • Covers:
    • Data collected directly from consumers by smart devices (i.e. home security systems that seek to access consumer energy data, smart appliances, etc.)
    • Data collected by third parties a) directly from a smart meter, b) provided to a third party by a utility or c) utility data provided by a consumer to a third party.
  • Goals:
      • Ensure consumer trust in smart devices
      • Assist utilities in vetting 3rd parties
      • Allow for a standard consent process to be used across many states

What the Seal does NOT Cover

  • Is not a standard for utilities
  • Does not cover utility collection or use of data for billing, operations, demand response, etc.

Privacy Calendar

Oct
7
Tue
Measuring Student Engagement in ...
Measuring Student Engagement in ...
Oct 7 @ 8:00 am – 9:00 am
Technology has brought promising advances to the classroom and it is here to stay. But how can you be sure that using electronic devices and implementing blended learning programs is going to help your students[...]
Oct
11
Sat
City by Numbers: Big Data and th... @ Pratt Institute
City by Numbers: Big Data and th... @ Pratt Institute
Oct 11 @ 9:30 am – 6:00 pm
Big Data—the exponential growth and availability of information—is one of the defining phenomena of our time. It affects us all on different levels – with far-reaching social, environmental, and governmental significance. To help make sense[...]
Oct
21
Tue
Consumer Action’s 43rd Annual Aw... @ Google
Consumer Action’s 43rd Annual Aw... @ Google
Oct 21 @ 6:00 pm – Oct 21 @ 8:00 pm
To mark its 43rd anniversary, Consumer Action’s Annual Awards Reception on October 21, 2014, will celebrate the theme of “Train the Trainer.” Through the power of individual and small group trainings, Consumer Action each year is[...]
Oct
29
Wed
Big Data and Privacy: Navigating... @ Schulze Hall
Big Data and Privacy: Navigating... @ Schulze Hall
Oct 29 @ 4:00 pm – 7:00 pm
The rapid emergence of “big data” has created many benefits and risks for businesses today. As data is collected, stored, analyzed, and deployed for various business purposes, it is particularly important to develop responsible data[...]
Jan
28
Wed
all-day Data Privacy Day
Data Privacy Day
Jan 28 all-day
“Data Privacy Day began in the United States and Canada in January 2008, as an extension of the Data Protection Day celebration in Europe. The Day commemorates the 1981 signing of Convention 108, the first[...]
Jan
28
Thu
all-day Data Privacy Day
Data Privacy Day
Jan 28 all-day
“Data Privacy Day began in the United States and Canada in January 2008, as an extension of the Data Protection Day celebration in Europe. The Day commemorates the 1981 signing of Convention 108, the first[...]

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